28 July 2026

Privacy Policy (GDPR)

ÖZÜNLÜ DAMPER KAROSER VE ÇELİK KONSTRÜKSİYON SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Özünlü Damper” or the “Company”), established in Türkiye, acts as controller of your personal data. Where we offer products or services to individuals in the European Economic Area (EEA) or the United Kingdom, we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR.

1. Controller

Controller: ÖZÜNLÜ DAMPER KAROSER VE ÇELİK KONSTRÜKSİYON SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address: Yayla, Habibler Pirinççi Köyü Yolu No:62, 34270 Sultangazi / Istanbul, Turkey

Phone: +90 (212) 595 46 46

Email / contact: info@ozunlu.com

2. Categories of Personal Data

  • Identity data (name, surname, job title)
  • Contact data (phone, email, address)
  • Customer transaction data (quotes, orders, invoices, warranty records)
  • Financial / billing data
  • Technical and security data (IP address, logs, cookie data)
  • Marketing preferences (only with consent)
  • Recruitment data (CV, education, experience) where you apply for a role

3. Purposes of Processing

  • Providing quotes, sales and after-sales services
  • Customer relationship management and technical support
  • Contract performance, invoicing and accounting
  • Compliance with legal obligations
  • Responding to enquiries
  • Recruitment and HR processes
  • Website security, analytics and service improvement
  • Marketing communications where you have consented

4. Legal Bases (GDPR Art. 6)

  • Performance of a contract or steps prior to entering a contract
  • Compliance with a legal obligation
  • Legitimate interests (e.g. website security and service improvement), balanced against your rights
  • Consent (non-essential cookies and marketing)

5. Recipients and International Transfers

We may share data with suppliers (IT, logistics, accounting, legal), authorised service partners and public authorities where required by law.

Our primary operations and servers may be located in Türkiye. Where personal data is transferred from the EEA/UK to Türkiye or another third country, we apply appropriate safeguards (e.g. standard contractual clauses or other lawful transfer tools) as required by GDPR Chapter V.

6. Retention

We keep personal data only as long as needed for the purposes above and for statutory limitation periods, then delete, destroy or anonymise it.

7. Your Rights

Under the GDPR (and UK GDPR where applicable) you may request:

  • Access to your personal data
  • Rectification of inaccurate data
  • Erasure (“right to be forgotten”) where applicable
  • Restriction of processing
  • Data portability
  • Objection to processing based on legitimate interests or direct marketing
  • Withdrawal of consent at any time (without affecting prior lawful processing)

8. How to Contact Us / Complaints

To exercise your rights, contact us at info@ozunlu.com or write to Yayla, Habibler Pirinççi Köyü Yolu No:62, 34270 Sultangazi / Istanbul, Turkey. We aim to respond within one month.

You may also lodge a complaint with your local data protection supervisory authority in the EEA or with the UK Information Commissioner’s Office (ICO), as applicable.